Making hiring human.

Between scanning resumes, managing schedules, and coordinating interviews, it’s easy to feel like hiring means spending more time talking to computers than to potential candidates. Recruiters want to develop relationships with candidates and reduce bias in their hiring processes, but all too often, their tools get in the way.

What does it look like to build enterprise products that value personal connections and equity, just as much as scalability and speed? What research methods and deliverables best communicate recruiters’ needs and values to product managers, designers, and data scientists? In this talk, I’ll be sharing how my team conducts and advocates for UX research that helps users feel more human at work, and tools to help you do so too.